Privacy Policy

Last Updated: 31 October 2026

1. Information We Collect

We may collect personal information that you voluntarily provide when contacting us, requesting a quotation, discussing a project or using our website services.

Depending on how you interact with us, the information may include:

• Your name.
• Company or business name.
• Email address.
• WhatsApp number or other contact details.
• Enquiry topic and message content.
• Website requirements and project information.
• Information you voluntarily provide during communications.

We may also collect certain technical information automatically when you visit our website, including your IP address, browser type, device information, pages visited, referral source and general website usage information.

We collect only information that is reasonably necessary for operating our website, responding to enquiries and providing our services.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to enquiries and quotation requests.
• To communicate with prospective and existing customers.
• To understand website design and project requirements.
• To provide website design, development and setup services.
• To provide hosting, maintenance, updates and technical support.
• To manage customer relationships and service arrangements.
• To process or confirm payments through applicable payment providers.
• To improve website performance, content and user experience.
• To maintain website security and prevent misuse.
• To comply with applicable legal obligations.

We do not sell your personal information to third parties.

3. Contact Forms and Enquiries

When you submit a contact form on sitenestly.com, we may collect the information you enter, including your name, company name, email address, WhatsApp number, enquiry topic and message.

We use this information to respond to your enquiry, discuss potential projects, prepare quotations and provide relevant information about our services.

Information submitted through our website may be transmitted to our designated email account through our website's email-processing system.

Please do not submit passwords, payment card numbers or other highly sensitive information through ordinary contact forms.

We may retain enquiry communications for reasonable business record-keeping, customer service and follow-up purposes.

4. Google Analytics

Our website may use Google Analytics 4 (GA4) to understand how visitors interact with sitenestly.com and to help us improve website performance and user experience.

Google Analytics may collect information such as:

• Pages visited and interactions with website content.
• Approximate geographic location derived from technical information.
• Browser type and device information.
• Referral sources and traffic information.
• General usage and engagement information.

Google Analytics may use cookies and similar technologies to collect and process website usage information. The information collected depends on our Analytics configuration and the applicable Google services and settings.

We use Analytics information to evaluate website traffic, understand visitor behaviour and improve our website.

For more information about Google's data practices, please visit: Google Privacy Policy .

5. Cookies and Similar Technologies

sitenestly.com may use cookies and similar technologies to support website functionality, remember certain preferences, improve performance and analyse website usage.

Depending on the services and settings in use, cookies may include:

• Essential cookies: These help support basic website functionality and security.
• Analytics cookies: These may be used by Google Analytics to understand website traffic and visitor interactions.
• Preference cookies: These may remember certain website settings or preferences.

Google Analytics 4 may use cookies such as _ga and _ga_*, depending on the configuration.

You can manage or delete cookies through your browser settings. Disabling certain cookies may affect some website functions.

Where required by applicable privacy or electronic communications laws, we will seek the necessary consent before using non-essential cookies or similar technologies.

6. Payments and Payment Providers

If you purchase website services from sitenestly.com, payments may be processed through third-party payment providers, including PayPal, or through other payment methods agreed for the relevant transaction.

When you make a payment through a third-party payment provider, your payment information is generally collected and processed by that provider in accordance with its own privacy policy, security practices and applicable terms.

We may receive transaction-related information necessary to confirm payments, manage orders, maintain business records and provide the agreed services.

We do not intend to collect or store your full payment card details through ordinary website contact forms.

For information about how PayPal handles personal information, please refer to: PayPal Privacy Statement .

7. How We Share Information

We do not sell or rent personal information to third parties. However, we may share limited information where reasonably necessary for operating our website and providing our services.

This may include sharing information with:

• Hosting and infrastructure providers: To operate, maintain and secure our website and related services.
• Payment providers: To process or confirm customer payments.
• Analytics providers: To understand website traffic and usage.
• Technical service providers: To support website functionality, maintenance and security.
• Legal or regulatory authorities: Where disclosure is required by applicable law or a valid legal request.

We aim to limit information shared with third parties to what is reasonably necessary for the relevant purpose.

8. International Data Transfers

sitenestly.com may use hosting infrastructure, analytics services, payment providers and other technical services that operate in different countries or regions.

As a result, personal information may be processed or stored outside the country in which you are located.

Where applicable, we take reasonable steps to ensure that international transfers of personal information are handled in accordance with relevant privacy and data protection requirements.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining business records and meeting legal obligations.

The retention period may vary depending on the type of information, the nature of the customer relationship, contractual requirements and applicable legal obligations.

When personal information is no longer reasonably required, we will take reasonable steps to delete it, anonymise it or otherwise dispose of it securely, subject to applicable legal and operational requirements.

10. Information Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

These measures may include website security controls, access restrictions, software updates, security monitoring and appropriate hosting protections.

However, no website, electronic transmission or data storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.

11. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These rights may include:

• Requesting access to personal information we hold about you.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of personal information where applicable.
• Objecting to or restricting certain types of processing.
• Withdrawing consent where processing is based on consent.
• Requesting a copy of certain personal information.

To make a privacy-related request, please contact us using the email address provided at the end of this policy.

We may need to verify your identity before processing certain requests. Some requests may be subject to legal, contractual or other applicable limitations.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms or services, including payment providers, analytics services and other external resources.

These third-party websites and services operate under their own privacy policies and terms.

We are not responsible for the privacy practices, content or security of websites and services that are operated by third parties.

We encourage visitors to review the privacy policies of any third-party websites they choose to visit.

13. Children's Privacy

Our website and services are intended for businesses, organisations and individuals who are legally able to enter into relevant service arrangements.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, data practices or applicable legal requirements.

When changes are made, the updated version will be published on this page with a revised Last Updated date.

We encourage visitors to review this page periodically to remain informed about how personal information is handled by sitenestly.com.

15. Contact Us

If you have questions about this Privacy Policy, wish to make a privacy-related request or have concerns about how your personal information is handled, please contact us: